Acceptable Use Policy

Last updated: this is a template — please review with your legal counsel before publishing.

1. Scope

This Acceptable Use Policy (AUP) applies to all AfriQ services — Internet, Voice & SIP, Bulk SMS, Web Hosting, Solar and Infrastructure. It forms part of our Terms of Service.

2. Prohibited activities

• Illegal activity, or content that is unlawful, harmful or infringes others' rights.
• Spam or unsolicited bulk messaging (email or SMS), and sending SMS without valid consent or an approved sender ID.
• Network abuse — hacking, denial-of-service, port scanning, IP/route spoofing or distributing malware.
• Unauthorised access to systems, data or accounts.
• Activity that degrades network performance or security for other customers.

3. Messaging & voice

Bulk SMS and voice services must comply with applicable regulations and consent requirements. We reserve the right to block traffic that is fraudulent, deceptive or non-compliant.

4. Hosting & content

You are responsible for content you host. Prohibited content includes malware distribution, phishing, and material that is illegal under Kenyan law.

5. Routing & security

Interconnection and routing must follow good practice consistent with MANRS. See our Peering Policy for interconnection.

6. Enforcement

We may investigate suspected violations and suspend or terminate services as needed to protect our network and customers, in line with our Terms.

7. Reporting abuse

Report abuse to abuse@afriqnetworks.co.ke.

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